When it comes to cooking, Electrolux vitroceramic hobs are a popular choice for their efficiency and ease of use. However, like any appliance, they can experience issues from time to time. Fortunately, these hobs are designed to display specific error codes that help us identify and, in many cases, solve the problem without the immediate need to call for technical service. In this article, we present a complete table of error codes for Electrolux vitroceramic hobs, along with their possible causes and solutions.
Before diving into the table, it’s important to understand what an error code is. Essentially, it’s a message or a sequence of characters that appears on your hob’s display, indicating that something is not working correctly. Each code is related to a specific problem, allowing us to diagnose and, in many cases, resolve the issue efficiently.
Now, let’s look at the table of error codes for Electrolux vitroceramic hobs:
| Error Code | Description | Solution |
|---|---|---|
| E0 | Interface configuration error. | Test and check interface changes. |
| E1 | Compatibility issue. | Check interface change. |
| E2 | LED lighting or temperature sensor error. | Disconnect the appliance from the power for at least 30 seconds. Reconnect and turn it on. |
| E311, E312, E313 | The board is connected to an incorrect 400V power supply. | Contact the board installer or technical service. Do NOT use the hob until the problem is resolved. |
| E4 | Defective temperature sensor coil. | If the area with the defective sensor shows “E” or “?”, change the coil. |
| E401, E402, E403, E421, E422, E423, E431, E432, E433 | Overheating protection activated. | Remove containers from the hob surface if any. Unplug the ceramic hob from the power for more than half a minute, then reconnect and turn it on. If the error persists, contact the official technical service. |
| E5 | Power supply voltage out of range. | Check the voltage in the network. |
| E6 | Induction module defect error. | Check circuit and capacitors + module replacement. |
| E641 | Connection error. The hob is only connected to one phase. Coil sensor failure. | Check the connection. Unplug the unit for a minute and then turn it back on. If the problem persists, contact the SAT. Do NOT use your kitchen until the problem is resolved. |
| E7 | Induction module overheating. | Disconnect the appliance from the power and call technical service. |
| E8 | Disconnection with the power card. | Disconnect the appliance from the power and call technical service. |
| E822 | The ceramic hob is connected to a single phase. | Verify the connection or contact your installer or technical service. Do NOT use your kitchen until the problem is resolved. |
| E9 | Incorrect Touch Control configuration. | Disconnect the appliance or cooking field from the power. Wait for 10 seconds and reconnect to the mains voltage. |
| F | Indicates that the container is not suitable for cooking with induction, there is no container in the active area, or the container is empty. | Make sure the cooking area is dry. Do not leave an empty pot or pan on the hob and activate it. Check that the cookware used is compatible with induction. Cast iron containers with ceramic coating may not be suitable. |
| F1, F2, F3 | Indicates that the container is not suitable for cooking with induction, there is no container in the active area, or the container is empty. | Make sure the cooking area is dry. Do not leave an empty pot or pan on the hob and activate it. Check that the cookware used is compatible with induction. Cast iron containers with ceramic coating may not be suitable. |
| H | While this symbol is displayed, residual heat will remain on the cooking zone. | Wait for the cooking zone or container to cool down. After a beep, the “H” will turn off. If the “H” continues to appear after cooling down, a sensor failure has occurred, and you should contact technical service. |
| _ | Automatic shutdown activated. This may be due to spilled liquid or an object on the control panel for more than 10 seconds. The hob has overheated excessively. | Remove the object or clean the control panel. Wait for the hob to cool down before using it again. |
Our advice
If you encounter an error code on your Electrolux ceramic hob, don’t panic. Refer to this table to understand the problem and follow the recommended solutions. In many cases, you’ll be able to resolve the issue on your own without the need for technical assistance. However, if the problem persists or you don’t feel comfortable trying to fix it, don’t hesitate to contact Electrolux’s official technical service. Remember, safety comes first, so make sure to follow the instructions safely and appropriately.