- Error: “inverted 9 and a 3 / E + «a number» / d + «a number»”
- Description: This code indicates an electronic failure or a system malfunction in the cooktop.
- Cause: It may be due to a short circuit, a problem with the power module, or poor communication between electronic components.
- Solution: Disconnect the cooktop from the power supply and reconnect it after a few minutes. If the error persists, contact technical service.
Encountering strange messages on your Bosch cooktop can be a bit daunting. But don’t worry, we’re here to help you understand what that error code means and how you can fix it.
What to Do When You Encounter an Error Code on Your Bosch Cooktop
Step 1: Identify the Error
If your Bosch induction cooktop displays an “inverted 9 and a 3” or an “E” followed by a number or a “d” followed by a number, it indicates an electronic failure. These codes are the cooktop’s way of telling you that something is wrong with its internal system.
Step 2: Disconnect the Cooktop
Before you panic, try the simplest solution that often works in many cases of electronic errors. Unplug the cooktop from the power supply or turn off the main switch in your house if you cannot disconnect the power cable directly. Wait a couple of minutes.
Step 3: Check and Reconnect
After a few minutes, reconnect the cooktop to the power supply. Check if the error code has disappeared and if the induction cooktop is working normally again.
Step 4: Contact Technical Service
If the error code persists, it’s time to call technical service. Write down the error number displayed on the panel of your cooktop, as it will be valuable information for the technicians.
Additional Tips
- Maintenance: Keep the cooktop clean and ensure there are no residues or liquids on the control panel, as this can cause failures.
- Protection: Use a cooktop protector to avoid damage to the surface.
- Reset: If your cooktop has a reset option, consult the manual to perform it correctly.
- Safety: Never attempt to repair the cooktop on your own if you lack knowledge of electronics and electrical safety.
Remember that an induction cooktop is an advanced appliance, and sometimes the problems that arise require professional intervention. Do not hesitate to contact Bosch’s official technical service to ensure that your cooktop receives the best possible care.
Other error codes in Bosch kitchen plate
Troubleshoot error code “–” in Bosch kitchen plate
Troubleshoot error code “dE” in Bosch kitchen plate
