How to fix Error 11 Charging Error on iRobot Roomba Robot Vacuum

  • Error: Error 11 Charging Error
  • Description: A battery failure has been detected. It may be necessary to replace it. Make sure the battery is an authentic iRobot® brand. Remove and reinsert the battery.
  • Cause: The Error 11 Charging Error indicates that the battery is not charging correctly. This can be caused by a defective or non-original iRobot® battery.
  • Solution: To fix this error, follow these steps:
  1. Verify the authenticity of the battery: It is important to ensure that you are using an authentic iRobot® brand battery. Fake batteries can cause charging errors. If you are unsure about the authenticity of the battery, contact iRobot Customer Service to obtain a replacement battery.
  2. Battery removal and insertion: Turn off the robot vacuum and disconnect it from the power source. Locate the battery in the robot and carefully remove it. Make sure there are no obstructions or dirt on the battery contacts. Reinsert the battery, ensuring it is properly connected.
  3. Check the edge sweeping brush screws: The screws of the edge sweeping brush can affect the battery charging. Remove the edge sweeping brush and check that the screws are securely tightened. If any of the screws are loose, tighten them with an appropriate screwdriver.
  4. Check the bottom cover screws: The screws of the bottom cover can also affect the battery charging. Remove the bottom cover and check that the screws are securely tightened. If any of the screws are loose, tighten them with an appropriate screwdriver.

If the Error 11 Charging Error persists after following these steps, you may need a replacement battery. Contact iRobot Customer Service for further assistance.

For expedited service, have the following information ready:

  • Your fully charged robot with you.
  • The serial number of your robot.
  • For warranty claims: Proof of purchase (receipt or invoice from an authorized dealer).

Remember, it is important to use only authentic iRobot® brand batteries to ensure optimal performance and avoid charging issues.

We hope this guide has been helpful in resolving the Error 11 Charging Error on your iRobot Roomba robot vacuum. If you have any other questions or need further assistance, feel free to contact iRobot Customer Service.

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