Troubleshoot error code "E57" in Siemens washing machine

Error: “E57”
Description: Problem with the motor or the electronic control board (washing machines with IQdrive motors).
Cause: Failure of the power module, weakened contacts between the power and inverter modules, or a broken inverter module.
Solution: Check the control board and motor, and if necessary, contact a specialized technician.

Encountering the E57 error code on your Siemens washing machine can be puzzling and you might be wondering what it means and how you can fix it. Here’s a step-by-step guide to help you understand and resolve this issue.

What is the E57 Error Code?

The E57 error code on Siemens washing machines indicates a problem with the motor or the electronic control board, especially in models equipped with IQdrive motors. This type of motor is more sensitive to voltage and power fluctuations, which can affect both the electronic components and the motor itself.

Steps to Resolve the E57 Error

Initial Check

Disconnect the washing machine: Before any checks, make sure to disconnect the washing machine from the electrical grid and water supply.
Wait: Leave the washing machine disconnected for about 20-30 minutes.
Reconnect and test: Reconnect the washing machine and check if the E57 error persists.

Inspection of Motor and Control Board

Access the motor: Remove the back cover of the washing machine to locate the motor and the motor control board.
Check the control board: Look for signs of burned or damaged components on the control board.
Check the motor: If the control board appears to be in good condition, inspect the motor coils to ensure they are not burned out.

Contact a Specialized Technician

If after performing the above checks the E57 error continues to appear, it is advisable to contact a specialized technician. Issues related to the inverter motor and electronic board may require specific tools and knowledge for repair.

Additional Tips

Do not attempt complex repairs if you lack experience: Repairs on electronic components can be delicate and costly. If you are not sure of what you are doing, it is better to leave it to professionals.
Use original spare parts: If it is necessary to replace any parts, make sure to use original spare parts to maintain the proper functioning of your Siemens washing machine.

Remember that preventive maintenance can help avoid future errors. If you need further help or advice, do not hesitate to contact Siemens technical service.