Troubleshoot error code “E03” in Candy washing machine

How to eliminate E03 error in Candy washing machine?

  • Error: E03
  • Description: The water does not leave the washing machine at all or does it very slowly.
  • Cause: There has been a disruption or violation in the drainage pump wiring, or it has failed. The washing machine’s level sensor has become unusable, possibly giving incorrect signals. The drainage system may be obstructed, with nozzles, hoses, or the drainage pump filter being clogged.
  • Solution: Clean the Drainage Filter, Check the Drainage Pump, Inspect the Drainage Hose

Steps to Resolve E03 Error

1. Turn Off and Unplug the Washing Machine

Before taking any action, make sure to turn off the washing machine and disconnect it from the power source. This is essential to ensure your safety during the troubleshooting process.

2. Clean the Drainage Filter

The drainage filter is a crucial component in the washing machine’s drainage system. If it’s clogged, it can cause drainage issues. Follow these steps to clean it:

  • Place a towel underneath the filter to catch any water spills.
  • Turn the filter counterclockwise to unscrew it.
  • Rinse the filter with water to remove any accumulated residue.
  • Screw the filter back clockwise.

3. Check the Drainage Pump

The drainage pump is responsible for expelling water from the washing machine. Ensure there are no obstructions by following these steps:

  • Locate the drainage pump. It might be at the front or back of the washing machine, depending on the model.
  • Remove any visible obstructions that might be causing the issue.
  • Ensure the pump is properly connected, and the wiring is in good condition.

4. Inspect the Drainage Hose

The drainage hose is another key component in the drainage process. Follow these steps to ensure it’s free from obstructions:

  • Disconnect the drainage hose from both the washing machine and the main drain.
  • Rinse the hose with water to eliminate any dirt or residue buildup.
  • Make sure the hose is not bent or twisted, as it could obstruct the water flow.

5. Check the Drainage Pump Wiring

The drainage pump wiring can be a potential source of problems. Ensure it’s intact and correctly connected. If you find any loose or damaged wires, it’s recommended to repair or replace them.

6. Investigate the Drainage Tube

Make sure the drainage tube isn’t obstructed. You can do this by following these steps:

  • Locate the drainage tube, usually connected to the back of the washing machine.
  • Remove the drainage tube and check for any blockages inside.
  • Clean the tube if necessary before reconnecting it.

7. Inspect the Drainage Tube Cap

If you’ve just installed your Candy washing machine, it’s important to check if there’s a cap on the drainage tube under the sink. This cap could be blocking the water flow. If you find a cap, remove it before connecting the washing machine.

8. Replace the Drainage Pump (If Necessary)

If you’ve followed all the above steps and the E03 error persists, the drainage pump might be damaged due to the obstruction. In this case, consider replacing the pump with a new one to resolve the issue.

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