Troubleshoot error code “E04” in Candy washing machine

  • Error: E04
  • Description: There’s an issue with the washing machine’s filling valve. The amount of water needed to run the program has been exceeded in the drum.
  • Cause: The filling valve might be stuck in the open position, or there could be a failure in the controller regulating its operation.
  • Solution: Check and, if necessary, replace the filling valve or the controller.

Is your Candy washing machine giving you a headache with an annoying E04 on the display? Don’t worry! Here at, we’ll guide you step by step so you can solve this problem and get your clothes clean and fresh in no time.

What’s up with Error E04?

Let’s make it easy. Imagine you’re filling a glass of water, but you get distracted, and the water keeps running until it overflows. Something similar happens to your Candy washing machine when it shows the E04 error. The machine thinks it’s filling the drum with water to wash your clothes, but for some reason, it doesn’t stop when it should, and… oops! Too much water.

Step-by-Step to Fix Error E04:

Check the Filling Valve

The filling valve is like the tap for your washing machine. If it’s stuck open, the water won’t stop entering. Here’s how to take a look:

  1. Disconnect the washing machine: Before doing anything, safety first. Unplug the washing machine from the power.
  2. Access the valve: Usually, the filling valve is behind the washing machine, where the water hoses connect.
  3. Visual inspection: See anything unusual? Any foreign objects or signs of calcification that could be blocking the valve?
  4. Test the valve: If you have a multimeter and know how to use it, you can check if the valve is receiving power and acting correctly.

What if it’s the Controller?

The controller is the brain behind the valve’s operation. If it fails, the valve won’t know when to stop.

  1. Locate the controller: This will be inside the washing machine; you may need to dismantle part of the back or top panel.
  2. Check connections: Make sure all cables are properly connected and show no signs of damage.
  3. Consult the manual: Each washing machine is unique, so check your model’s manual to better understand how to access and assess the controller.

What if It Doesn’t Work?

If, after checking the valve and controller, the problem persists, it might be time to call in the professionals. There’s no shame in asking for help, and sometimes, it’s the best option to ensure your Candy washing machine gets back to working as it should.

Additional Tips:

  • Don’t skip maintenance: Sometimes, good cleaning and preventive maintenance can avoid these problems.
  • Use original spare parts: If you need to replace any parts, make sure they are compatible with your Candy washing machine model.

Remember, at, we’re here to help with any questions you have about your appliances. Don’t let an E04 error steal your peace of mind!

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