- Error: “E07”
- Description: The E07 error code on Candy washing machines can indicate an issue with the door lock or that the motor is jammed, preventing the machine from spinning.
- Cause: Problem with the door lock or jammed motor.
- Solution: Check and, if necessary, replace the door lock or motor.
Candy washing machines are well-known for their affordability in the market. Made in Italy, these machines offer a wide range of freestanding and integrated models, including the “Smart Touch” series with Wi-Fi and Bluetooth connectivity. If you own a Candy washing machine, it’s helpful to know that when a problem arises, the machine will let you know by displaying an error code.
Steps to Resolve the E07 Error
Check the Door Lock
- Disconnect the Washing Machine: Before any inspection, make sure to disconnect the washing machine from the power supply.
- Inspect the Door: Ensure that the door closes properly and that there are no objects obstructing the closure.
- Check the Lock: If the door seems fine, the problem might be with the lock. Listen for a click when closing the door, indicating that the lock is functioning.
Inspect the Motor
- Manually Turn the Drum: Try turning the drum by hand. If you encounter resistance or hear unusual noises, there might be a problem with the motor.
- Examine the Motor and Wiring: If you suspect that the motor is jammed, you will need to access it and check for any obstructions or damaged wiring.
Replacement of Parts
- Door Lock: If after inspection you determine that the lock is faulty, you will need to replace it.
- Motor: If the motor is jammed and you cannot free it, or if it is damaged, you might need to replace it.
Additional Tips
- Consult the Manual: Check your Candy washing machine’s manual for specific instructions on how to access the door lock and motor.
- Safety First: Always remember to disconnect the washing machine before attempting any repairs.
- Spare Parts: You can find spare parts at specialized stores or online.
If after following these steps the E07 error code persists, it might be indicative of a more complex issue that requires the attention of a professional technician. Do not hesitate to contact a specialized technical service if you feel unsure about how to proceed or if the solution is beyond your DIY capabilities.
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