Troubleshoot error code “Ef5” in Electrolux washing machine

  • Error: “Ef5”
  • Description: The “Ef5” error indicates that the washing machine is unbalanced during the spin cycle.
  • Cause: It can be caused by an unbalanced load of laundry, an issue with the washing machine’s leveling feet, or a clogged drain filter.
  • Solution: Rearrange the laundry, adjust the leveling feet, and clean the drain filter.

If you’ve encountered the “Ef5” error code on your Electrolux washing machine, don’t worry. Below, we explain what this error means and how you can solve it so you can get back to washing your clothes without any issues.

Steps to Resolve the “Ef5” Error

Check the Laundry Load

  • Make sure that the laundry is evenly distributed in the drum of the washing machine. An unbalanced load can cause vibrations and trigger the “Ef5” error.
  • If you find that the laundry is clumped or tangled, stop the washer, redistribute the load, and restart the spin cycle.

Verify the Leveling Feet

  • Check that your washing machine is level. If it’s tilted, it can cause an imbalance during spinning.
  • Adjust the leveling feet at the bottom of the washer to ensure it’s completely horizontal. You can use a bubble level to check this.

Clean the Drain Filter

  • A clogged drain filter can prevent water from draining properly, which could affect the washer’s balance.
  • Locate the drain filter, usually found at the lower front part of the washer, and clean it according to the user manual instructions.

Other Considerations

  • If the washer is installed on a suspended floor, this could contribute to the problem. Make sure the washer is on a solid and stable surface.
  • Avoid using too much detergent, as excessive foam can cause balancing issues.

If the Problem Continues

  • After following these steps, if the “Ef5” error continues to appear, it may be necessary to reset the washer. Unplug it, wait about 30 seconds, and plug it back in.
  • If the error is not resolved, contact Electrolux Service Center for further assistance. You may need a visit from a specialized technician.

Warning: We do not recommend using the washer until the problem has been completely fixed. Unplug the appliance and do not plug it in again until you are certain that the problem is resolved.

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