How to eliminate the F13 error in Hisense washing machine?
- Error: F13
- Description: Door lock
- Cause:
- Solution: Start the program for 20 seconds and unlock the washing machine door (PTC) to check if it is closed. Ábrala and close it again
Solutions for Hisense Washing Machine Error F13
The washing machine is one of the most important appliances in our home, so it is common that when an error such as F13 occurs, this can result in a frustrating experience. The F13 error indicates that the washing machine door has not closed properly. However, there is no need to worry, as there are several solutions that can be applied to fix the problem.
Verify that the door is properly closed
The first thing to do is to check that the washing machine door is properly closed. It may be that some article of clothing is obstructing the door and for that reason it cannot close properly. Therefore, it is important to check that there is no item of clothing preventing the door from closing properly.
Disconnect from the power supply
Before tampering with the electrical system, it is important to turn off and disconnect the washer from the power outlet for safety.
Checking the washer door switch
It is important to check the washer door switch for proper operation, because if it is not working properly, the washer will not be able to detect whether the door is closed or not.
Check the door latch wiring and connections
The door latch wiring and connections can become loose with the movement of the washer. Therefore, it is important to check these connections to make sure they are securely connected.
Checking whether or not the door is closed
It is important to check whether the door is closed or not and press the start/pause button.
Start program for 20 seconds and unlock the washer door.
Another solution that can be applied is to start the washing machine program for 20 seconds and then unlock the washing machine door to make sure it is properly closed.
Check the PTC status
If none of the above solutions work, it is possible that the problem is the PTC. To do this check, you will need the help of a professional.
Use a suitable detergent
It is important to use a suitable detergent to avoid excessive sudsing, which can hinder the operation of the washer and cause the error code F13 to pop up.
Selecting a higher spin speed
Another solution that can be applied is to select a higher spin speed to ensure that the washer is working properly.
Contacting Technical Service
If the problem persists after applying all of the above solutions, it is recommended that you contact the service technician nearest to your home or call the specialized Hisense service technician to perform a more detailed check of the washing machine and solve the problem.
Other error codes in Hisense washing machine
Troubleshoot error code “UNB” in Hisense washing machine
Troubleshoot error code “F24” in Hisense washing machine
