Troubleshoot error code “AE” in LG washing machine

How to eliminate AE error in LG washing machine?

  • Error: AE
  • Description: Drum blockage, excessive load, or clutch problem. Motor overheating (top-load washers).
  • Cause: Foreign objects in the drum. Malfunctioning clutch. Motor overheating.
  • Solution:
    • Check that the motor or drum is not blocked.
    • Check the condition of the mechanism and components that make up the clutch.
    • Ensure there is no excessive load inside the drum.
    • Check the motor connections and inspect its main components (thermal fuse, coils, etc.).

LG washers can display different error codes on their screen, and one of the most common is the AE error. This error is related to the washer’s motor and can be caused by various factors.

Description of the AE error

When the LG washer detects unusual heating or malfunctioning of the clutch, it cancels the spin cycle and displays the AE error on the display. This error can be caused by a blockage, obstruction, or brake in the drum due to foreign objects.

Causes of the AE error

The most common causes of the AE error in an LG washer are:

  • Foreign objects in the drum: Coins, keys, or other objects may fall into the drum and get trapped between the drum and the unit’s impeller, causing a blockage or drum brake and generating the AE error.
  • Malfunctioning clutch: The washer’s clutch may not be functioning properly, leading to the AE error.
  • Motor overheating: If the washer’s motor overheats, it can generate the AE error. This can happen if the washer operates for an extended period or if there is a problem with the motor.

Solution for the AE error

Steps to troubleshoot the AE error:

  1. Turn off the washer and disconnect it from the power source.
  2. Check for any blockage that may be hindering the normal rotation of the drum.
  3. If you find any foreign objects, carefully remove them.
  4. Verify that the washer’s clutch is functioning correctly. If the clutch is damaged, it needs to be replaced.
  5. Reconnect the washer to the power source and turn it on again.
  6. If the AE error persists, it is possible that the washer’s motor has failed or overheated. In this case, you should contact customer service for technical assistance.

In conclusion, the AE error in an LG washer can be caused by various factors, such as foreign objects in the drum, malfunctioning clutch, or motor overheating. It is important to conduct a thorough inspection and follow the recommended steps to resolve the error.

Please note that these steps are a general guideline for troubleshooting the AE error in an LG washer. If you have any doubts or do not feel confident in performing any of these steps, it is advisable to contact customer service.

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