Troubleshoot error code “F13” in Miele washing machine

  • Error: “F13”
  • Description: Failure in water entry at the end of a program stage.
  • Cause: Can be due to various issues related to water supply or internal components of the washing machine.
  • Solution: Check and correct water supply, clean or replace filters, or inspect components such as the water inlet valve and flow meter.

If you’ve encountered the dreaded F13 error on your Miele washing machine, don’t worry; you’re in the right place to find a solution. This error can be a headache, but with a bit of patience and by following these steps, you can get your washing machine back up and running in no time.

What Does the F13 Error Mean?

The F13 Error indicates that your Miele washing machine has detected a problem with water entry at the end of a specific stage in the washing cycle. This can happen for various reasons, such as insufficient water supply or a failure in internal components regulating water flow.

Steps to Resolve the F13 Error

Check the Water Supply

Before diving into more technical tasks, make sure that your home’s water supply is functioning correctly. The water pressure should be at least 14.5 pounds per square inch. If the pressure is lower, you may need to contact a specialist to check it.

Inspect the Water Inlet Valve

The water inlet valve is responsible for allowing water into your washing machine. If it is faulty, you won’t receive water. To check it:

  1. Ensure the water supply is open, and you can access the valve housing.
  2. Start a washing program.
  3. After the drainage step (30 seconds), water entry will begin. Place your hand around the valve housing. If you feel a slight vibration, the valve is receiving power. If not, proceed with the following steps.
  4. Check the electrical connection to the inlet valve for power. If there is power, inspect connectors and wiring. If not, continue to the next step.
  5. Check for power coming out of the electronic board. If there is no power, you may need to replace the electronic board.

Clean or Replace the WPS Filter

The WaterProof System (WPS) of your washing machine has a filter that can get clogged. To clean or replace it:

  1. Disconnect the washing machine from the power source.
  2. Close the water supply.
  3. Tilt the washing machine backward.
  4. Remove the drip tray.
  5. Loosen the clamp of the drain hose from the sump.
  6. Open the plastic cover securing the WPS assembly.
  7. Unscrew the WPS system from its mounting assembly.
  8. Remove the filter with fine-nose pliers.
  9. Clean or replace the filter as needed.

Check the Flow Meter and Reed Switch

The flow meter and reed switch are components that detect water flow. If these are failing, the necessary pulses won’t be detected, resulting in the F13 error. To check them:

  1. Check the filter and reducer disc of the WPS valve.
  2. Remove the left side panel.
  3. Ensure the plate with the reed switch on the flow meter is correctly positioned.
  4. Verify that the reed switch connector is securely connected.
  5. Replace the reed switch if necessary.
  6. Check the flow meter for pulses. If there are no pulses, use a magnet to pass over the reed switch. If a pulse is generated, replace the water diverter. If not, replace the reed switch.
  7. Check the control cable from electronics to the flow meter.
  8. Replace the water diverter if needed.

Ensure the Shut-off Valve Is Open

Sometimes, the problem is as simple as a closed water shut-off valve. Ensure it is fully open to allow water flow to the washing machine.

By following these steps, you should be able to resolve the F13 Error on your Miele washing machine. If the problem persists after performing these checks, it might be time to call a specialized technician. Remember that handling electrical and plumbing components can be dangerous without experience, so don’t hesitate to seek professional help if you feel unsure at any point in the process. Good luck!

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