Troubleshoot error code “3C” in Samsung washing machine

How to eliminate the 3C error in Samsung washing machine?

  • Error: 3C
  • Description: Motor failure
  • Cause: 
  • Solution: Restart the cycle.

The 3E or 3C fault is one of the most common errors in Samsung washing machines. This error refers to a problem in the motor spin, and can be caused by several reasons, all related to the same problem. The fault always appears during the wash cycle, either during the rinses or at the end of the wash before the final spin.

Causes of 3C failure

There are several causes that can cause the 3C failure in Samsung washing machines, among them are:

  • Motor problems: if there is a problem with the motor spinning, whether in a washing machine model with an inverter motor or brush motor, it can cause the 3C failure.
  • Blockage in the drum: if something gets stuck in the drum of the washing machine, it can cause the motor not to rotate properly and, therefore, the failure to appear.
  • Problems with the pressure switch: the pressure switch is the part that is responsible for calculating the amount of water inside the washing machine tub at any given moment. If there is a problem with the pressure switch, it can cause the washing machine to not detect the water level correctly and therefore cause the 3C fault to appear.
  • Problems in the electronic board: if there is a problem in the electronic board of the washing machine, it can cause the machine to not work properly and the fault to appear.

Solution of the 3C Error in Samsung washing machines

Once we have checked the components that may be affected and we have reached the source of the problem, we must proceed to the solution of Error 3C in Samsung washing machine.

If the problem is the motor brushes, it is best to replace them with new ones. This process is not complicated and we can do it ourselves, although if we do not have experience in repairs of this type, it is best to go to a specialized technician.

If the problem is the tachometer, we must replace it with a new one so that the engine speed information reaches the main electronic board correctly. It is important to buy a good quality tachometer to avoid future problems.

If the fault is due to the wiring, we must replace the wiring harness from the electronic board to the washer motor. It is important to make sure that the wiring is well connected and that there are no faulty contacts.

If the problem is the main electronic board, we must replace it with a new one so that all the components work correctly. It is important to make sure that the new electronic board is compatible with your Samsung washing machine.

More tips

Call Samsung’s technical service if you can’t solve your washing machine error. Let a specialist in Samsung washing machines diagnose the problem and give you the right solution so you can use your washing machine normally.

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