Troubleshoot error code “5C” in Samsung washing machine

How to eliminate the 5C error in Samsung washing machine?

  • Error: 5C
  • Description: Drain problems
  • Cause: 
  • Solution: Make sure the drain hose is not frozen or obstructed. Make sure the drain hose is properly positioned. Clean the dirt filter, as it may be obstructed. Make sure the drain hose is right all the way to the drain system.

In this article, we will explain what this error is, what causes it and how to fix it.

Error 5C: Description and causes

Error 5C in Samsung washing machines refers to a problem with the drain. When this error appears, it means that the washing machine cannot drain the water properly. Possible causes of error 5C may include:

  • A clogged or frozen drain hose.
  • An improperly positioned drain hose.
  • A clogged dirt filter.
  • A bent or kinked drain hose.

Solution to Error 5C

Here are some solutions you can try to solve the 5C error in your Samsung washing machine:

Check the drain hose.

The first thing you should do is verify that the drain hose is not clogged or frozen. To do this, follow these steps:

  • Unplug the washer from the electrical outlet.
  • Locate the drain hose on the back of the washer.
  • Remove the drain hose and check for obstructions and ice inside the drain hose.

If the hose is clogged, clean it with pressurized water or a flexible wire. If it is frozen, thaw it before reconnecting.

Make sure the drain hose is positioned correctly.

Another possible cause of error 5C is that the drain hose is incorrectly positioned. To verify that it is properly installed, follow these steps:

  • Verify that the drain hose is connected to the washer and drain system securely.
  • Make sure the drain hose is not kinked or bent at any point.
  • Verify that the drain hose is positioned in an elevated location to prevent water from backing up.

Clean the dirt filter

The dirt filter is a key part of the Samsung washing machine’s operation. If it is clogged, it can prevent water from draining properly and cause the 5C error. To clean the dirt filter, follow these steps:

  • Locate the dirt filter on the bottom of the washer.
  • Remove the dirt filter and clean it with pressurized water or a brush.
  • Verify that the filter is free of clogs before putting it back in place.

Make sure the drain hose is straight.

Finally, make sure the drain hose is completely straight from the washer to the drain system. If the hose is bent or kinked at any point, it can prevent the water from draining properly and cause the 5C error. To make sure the hose is straight, follow these steps:

  • Verify that the drain hose is fully extended from the washer to the drain system.
  • Make sure the hose is not kinked or kinked at any point.
  • If the hose is bent or kinked, correct it so that it is completely straight.

If after trying all these solutions, the 5C error still appears on the screen of your Samsung washing machine, the best thing to do is to contact the technical service of the brand. They will be able to help you solve the problem and prevent further damage to your washing machine.

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