Troubleshoot error code “DDC” in Samsung washing machine

How to eliminate DDC error in Samsung washing machine?

  • Error: DDC
  • Description: Error in the Add Door
  • Cause: 
  • Solution: Press the Add Door to close it correctly. Then press Start/Pause and try to add the clothes. If you press the Add Door by mistake, press it again and then press Start/Pause to resume the operation of the washing machine.

One of the error codes that can appear in a Samsung washing machine is “DDC”, which indicates that the Add Door was opened without pressing Start/Pause (Press and hold to start). Fortunately, this error is fixable and in this article we will explain how to solve it.

What is the Add Door?

Before delving into the solution to the “DDC” error code, it is important to know what the Add Door is. This door is a feature that some Samsung washing machines have and that allows you to add clothes in the middle of a washing cycle. This is very useful if we have forgotten a garment or if we want to wash something that we have just used and do not want to wait for a full load.

Why does the “DDC” error code appear?

The “DDC” error code appears when the Add Door is opened without pressing Start/Pause (Press and hold to start). This can happen for different reasons, such as carelessness when handling the washing machine or a failure in the locking mechanism of the door.

Solution to the “DDC” error code

If you encounter the “DDC” error code in your Samsung washingmachine, do not worry, it has a solution. Below we explain the steps to follow to solve this problem:

  1. Press the Add Door button to close the Add Door properly.
  2. Press and hold the Start/Pause button (Press and hold to start) and try again. In many cases, this simple gesture will be enough to solve the “DDC” error and continue with the washing cycle.

If the error persists, you can try the following option:

  1. Open the Add Door to add the missing clothes.
  2. Properly close the Add Door.
  3. Press and hold the Start/Pause button (Press and hold to start) to resume the operation.

With these simple steps, you should be able to fix the “DDC” error code in your Samsung washing machine and continue with the washing cycle.

Errors in washing machines can be annoying, but in most cases, they are fixable. In the case of the “DDC” error code in Samsung washing machines, the solution is quite simple and can be easily fixed by following the steps we have detailed in this article. If you are still unable to solve the problem, you can always turn to Samsung’s technical service for specialized help.

Other error codes in Samsung washing machine

apliance brands

5 washing machine brands that will last for years and make your life easier

Washing machines are an essential part of our daily lives, and it's important to choose a reliable brand that will last for many years. After researching and consulting experts in ...
Troubleshoot error code "UE" in Samsung washing machine

Troubleshoot error code “UE” in Samsung washing machine

How to eliminate EU error in Samsung washing machine? Error: UE Description: The centrifugate does not work or the washing machine is not well balanced. Cause: Solution: Make sure the ...
Troubleshoot error code "UC" in Samsung washing machine

Troubleshoot error code “UC” in Samsung washing machine

How to eliminate UC error in Samsung washing machine? Error: UC Description: Electrical failure Cause: Solution: Verify the PCB (printed circuit plate) and the cable harness. Check if the energy ...