Troubleshoot error code “F3 E1” in Whirlpool washing machine

How to eliminate the F3 E1 error in Whirlpool washing machine?

  • Error: F3E1
  • Description: The F3E1 error code indicates a problem with the water level sensing system in the washing machine. This system uses a pressure switch or a transducer integrated into the control board, along with a hose that connects the pressure switch to an air chamber in the washing machine drum. The pressure switch is activated as the air pressure in the air chamber increases when the washing machine fills with water.
  • Cause: The main areas of failure that can cause this error code are the air chamber, the hose or connection tube, and the pressure switch or transducer.
  • Solution: Before taking any further action, it is recommended to reset the washing machine. Unplug the washing machine for one minute and then plug it back in and turn it on. Check if the error code still appears.

Initial Steps

You are likely here because your Whirlpool washing machine is not filling with water or is overflowing, and it is showing the F3E1 error code. This problem often occurs in Whirlpool Duet front-loading washers, especially in models with model numbers starting with WFW##HE, where ## varies between 70 and 97. It can also occur in the WFW8640 and WFW8740 models, which are mid-range Whirlpool Duet washers introduced between 2009 and 2014.

Additionally, in some Whirlpool Cabrio top-loading washers (manufactured around 2014), the methods indicated for front-loading Duet washers with a numeric user interface can be used. However, it is important to note that Whirlpool uses the same model name for these washers but varies the internal components, so each case needs to be evaluated individually.

This also applies to Whirlpool top-loading washers with controls that have a row of 6 lights on the control panel, usually below the cycle selection knob or dial. It is important to note that many top-loading Maytag washers manufactured after 2007 use the same design (as they were manufactured by Whirlpool).

Causes of the F3E1 Error Code

There are three main causes that can trigger the F3E1 error code in a Whirlpool washing machine:

  1. Defective air chamber and connection hose: The air chamber and hose can become clogged with debris. It is recommended to clean them using a reverse flow procedure. Make sure the hose is properly connected to the air chamber on the side of the washing machine drum. If it is disconnected, reconnect it and then test the washer. Inspect the hose for bends, cracks, or pinches, and flex it to ensure it is not hardened. If it has issues, replace it and then test the washer. If it is connected and in good condition, continue to the next point. To clean the hose and air chamber, use a small funnel and pour a solution of white vinegar and water through the hose. Observe if the solution accumulates in the air chamber. If it does, remove the funnel and use small bursts of compressed air (if possible) to force the solution through the hose and into the air chamber. Be careful not to blow the hose out of the air chamber hole. If you do not have compressed air, you can try blowing through the hose. If the hose is clogged and does not allow water to pass through, you may need to remove it to physically clean it. You can use a small piece of wood to push the debris through the hose. If using this technique, it is best to disconnect the pressure hose to avoid pushing the debris into the air chamber. It is also recommended to check the air chamber for debris if the hose is clogged. This process can also help “refresh” the washer. If you find an obstruction and remove it, reconnect the hose and test the washer to verify its proper operation. If you do not find any obstructions, reconnect the hose and continue to the next step.
  2. Defective pressure switch: To check this component, you can perform a quick functional test in the diagnostic test mode. If you have a front-loading washer, enter the diagnostic test mode and select the functional test. If you have a top-loading washer, enter the diagnostic test mode and select the corresponding functional test. During the test, check the water level in the washer and if it attempts to fill correctly. If the results are incorrect, continue to the next point. If the washer fills correctly, press the start button again to empty it and then try operating it. If it shows the error code again, continue to the next point. You can test the pressure switches separately by blowing into them and listening for a click. You can also check the switch contacts with a multimeter. If you do not hear any clicks, replace the switch. You may need assistance from another person and another hose to blow and check the contact operation. If using a multimeter, set it to the continuity function and operate the switch as described above. You may need to disconnect the switch from the control board, as many switches have integrated wiring harnesses. Check for continuity and make sure the switch interrupts the circuit when operated. If it does not show continuity or does not operate correctly, replace it. You should also inspect the wiring from the pressure switch to the control board for cuts, pinches, bends, or any other potential issues. If you find any defects, repair them or replace the switch if the wiring is integrated into it. If you cannot obtain conclusive readings, it is generally worth replacing the pressure switch at this point. If the pressure switch is functioning correctly, continue to the next point.
  3. Control board failure: If you have reached this point, especially in washers that integrate the pressure switch with the control board, it is likely that the control board is defective and needs to be replaced.

Resetting the Washing Machine

Before taking any further action, it is recommended to reset the washing machine. The steps to reset the washing machine vary depending on the type of load (front or top).

Front-loading washers:

  1. Unplug the washing machine for one minute.
  2. Plug the washing machine back in and turn it on.
  3. Check if the error code still appears.

Top-loading washers:

  1. Turn the cycle selector to the 12 o’clock position (dial mark pointing upwards).
  2. Unplug the washing machine for one minute.
  3. Plug the washing machine back in and wait for 30 seconds.
  4. Test the washing machine and check if the error code still appears.

If the error code persists after resetting the washing machine, a diagnostic test needs to be performed.

Diagnostic Test Mode

The diagnostic test mode allows you to check for other error codes and perform functional tests on the washing machine. The steps to enter the diagnostic test mode vary depending on the type of load (front or top).

Front-loading washers and Cabrio top-loading washers:

  1. Make sure the washing machine is in standby mode, plugged in but with no lights on.
  2. Choose 3 buttons (except the power or start button) and press them in succession 3 times (Button1-Button2-Button3-Button1-Button2-Button3-Button1-Button2-Button3).
  3. Do not look for a Button 1, Button 2, or Button 3, just follow the order in which you press them.
  4. For convenience and better results, choose three buttons that are next to each other, as you need to perform this sequence within 8 seconds.
  5. When the entire display and all the lights on the control panel turn on, you will know that you have entered the diagnostic test mode.
  6. Press the third button again to view the error code or codes. The washing machine will display the codes in sequence.
  7. Take note of any other error codes that appear.
  8. If the error code is F3-E1, continue with the following steps. If there are other error codes, write them down and then continue with the following steps.

Top-loading washers:

  1. Turn the dial or knob to the 12 o’clock position (normal position).
  2. Unplug the washing machine for one minute.
  3. Plug the washing machine back in and wait for 30 seconds.
  4. Rotate the cycle control as follows:
  • One complete counterclockwise (CCW) turn to the 12 o’clock position.
  • Then, three clockwise (CW) steps.
  • After that, one counterclockwise (CCW) step.
  • Finally, one clockwise (CW) step.
  1. If 5 lights flash (excluding the lock light), it means you have entered the diagnostic test mode. Congratulations! In this mode, there are many tests you can perform.
  2. To view the error code, rotate the dial once more clockwise (CW).
  3. The error codes are displayed using flashing lights. The code consists of a letter (F) followed by a number, and then a letter (E) followed by another number.
  4. If there are multiple error codes, you can read them by rotating the dial once more clockwise (CW) and waiting to see if another code is displayed. If only the leftmost light flashes without any other lights, it means there are no other error codes.
  5. To read the error codes, you need to add up the values of the lights that are on. The Sensing/Fill light (leftmost) indicates the letter F, and the number is indicated by the lights that are on in the next group of lights. The E light will only be on when there are no other lights on in that group.
  6. In the case of this error (F3E1), you would expect the Fill light to be on (for F), along with the Spin lights (2) and Done light (1). F(2+1)=F3, then only the Done light, which equals 1, for E1. In total: F3E1.
  7. If you only have this error code, continue with the following steps. If there are other error codes, write them down and then continue with the following steps.

Clearing the Error Codes

To clear the error codes on these washers, follow these steps:

Front-loading washers and Cabrio top-loading washers:

  1. Press and hold the third button you used to enter the diagnostic test mode for 5 seconds.
  2. Press the power button to exit the diagnostic test mode.
  3. Continue with the following steps: Air chamber and connection hose.

Top-loading washers:

  1. Enter the diagnostic test mode as described above.
  2. While in the diagnostic test mode, rotate the dial to enter the error code mode as described above.
  3. Then, rotate the dial to the 9 o’clock position and press the start button again. This will clear the error code. You can then proceed with the recalibration.

Recalibration (only for top-loading washers)

Recalibration is a process that can be performed on top-loading washers to reset their operation. If you have replaced any parts of the washer, it is recommended to perform a recalibration. The steps to perform the recalibration are as follows:

  1. If you are not already in the diagnostic test mode, enter it now (as described above).
  2. Once all the lights flash simultaneously, rotate the dial 4 steps clockwise to enter the recalibration mode.
  3. Press the start button.
  4. The recalibration takes approximately 3 minutes, and you may hear various noises during this process. Once it is complete, all the lights will turn off, and the washer will be ready to use. If it is functioning correctly, you are done. If not, continue with the air chamber and connection hose.

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