When your Hisense washing machine starts acting up, the first thing that might come to mind is panic. But, before you get too worried, it’s important to know that many times, these issues have simple solutions. One of the most direct ways to understand what’s wrong with your washing machine is through the error codes it displays. These codes are basically the way your washing machine tells you: “Hey, something’s not right here.”
But, what does each code mean? Below, we present a complete table with the most common error codes for Hisense washing machines, their description, and most importantly, the recommended solutions for each one. Before we dive into details, let’s clarify some concepts that might be a bit technical:
- Electronic module: It’s the brain of your washing machine. It controls all functions, from the start of the wash cycle to the end. If there’s a failure here, you might need technical assistance.
- Drain: It’s where the water exits your washing machine. If it’s blocked, the water won’t be able to leave, and that can cause problems.
- Inlet/Outlet hose filter: These filters prevent particles and sediments from entering or leaving with the water. If they get clogged, they can affect the water flow.
- SAT: Technical Assistance Service. This is who you should call if the problem with your washing machine is something you can’t solve by yourself.
Now, here’s the table with the error codes:
| Error | Description | Solution |
|---|---|---|
| F01 | Water not loading – Water supply failure | Check that the tap is open. Ensure that the water pressure is not too low. Request information from the local water supply company. Check that the tap is not blocked. Ensure that the inlet hose filter is not clogged. Ensure that the inlet hose is not bent or twisted. |
| F02 | Water not loading – Water supply failure | Check that the tap is open. Ensure that the water pressure is not too low. Request information from the local water supply company. Check that the tap is not blocked. Ensure that the inlet hose filter is not clogged. Ensure that the inlet hose is not bent or twisted. |
| F03 | Not draining, water not removed at the appropriate time | Check that the drain is not blocked. Ensure that the outlet hose filter is not clogged. Check that the drain filter is not blocked. Ensure that the drain hose is not bent or twisted. |
| F04 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| F05 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| F06 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| F07 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| F13 | Door lock | Start the program for 20 seconds and unlock the washing machine door (PTC) to check if it is closed. Open and close it again |
| F14 | Door open failure | Press the “Start/Pause” button. The washing machine will try to open the door. The alarm will not deactivate until the door is unlocked. You can also turn the dial to Off for 3 seconds to turn off the machine. The alarm will be canceled |
| F23 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| F24 | Electronic module failure or excess detergent and foam | Disconnect the washing machine, unplug from the electrical outlet and call the SAT |
| UNB | Load imbalance | Disconnect the appliance and rearrange the garments. |
Before calling technical service, we recommend checking this table and following the proposed solutions. Many times, the problem can be something simple that you can solve yourself without the need for professional assistance. However, if after trying these solutions the problem persists, do not hesitate to contact the technical assistance service for a deeper review.
Error codes in Hisense Washing Machine
Troubleshoot error code “UNB” in Hisense washing machine
Troubleshoot error code “F24” in Hisense washing machine
