Errors or Error Codes for Zanussi Hob

When your Zanussi hob starts displaying error codes, it can be a moment of confusion and concern. But don’t panic, these codes are here to help. They are a way for your appliance to communicate specifically what’s wrong or what needs attention. In this article, we’re going to introduce you to a table of common error codes for Zanussi hobs, briefly explaining what each one means and how you can solve it.

Before diving into the table, it’s important to understand that error codes are basically messages in the form of numbers or letters that appear on your hob’s display. Each of these codes refers to a specific problem. Some of these issues you can solve yourself, following simple steps, while others will require the attention of a specialized technician.

Zanussi Hob Error Codes Table

ErrorDescriptionSolution
E0Failure in the hob’s electronics.Unplug the hob from the power for 30 seconds or more and then plug it back in. If the error reappears when turning it back on, you should contact the technical service.
E1Failure in the hob’s electronics.Unplug the hob from the power for 30 seconds or more and then plug it back in. If the error reappears when turning it back on, you should contact the technical service.
E2Error in the LED lighting of the hob or a failure in the temperature sensor in Teppan-Yaki mechanisms.Remove the hob from the power for at least 30 seconds, reconnect it and start it up. If it is not solved, call the technical service.
E3The hob is connected to an incorrect power of 400V.Contact the hob installer or the technical service. DO NOT use the hob until the problem is solved.
E4The overheating protection jumped.Remove any containers from the surface of the hob, if any. Unplug the hob from the power for more than half a minute and then reconnect and turn it on. If the error does not disappear, you will have to notify the official technical service.
E5Phase or voltage failure.Disconnect the hob from the power for at least 30 seconds, reconnect it and turn it on. If the warning does not disappear, contact the official technical service.
E6Connection error. The hob is only connected to one phase. Failure in the coil sensor.Check the connection. Unplug the unit for a minute and turn it back on, if the problem continues, contact SAT. DO NOT use your kitchen until the problem is solved.
E7Failure in the cooling fan.Open the drawer under the hob surface and check that nothing obstructs the fan. Unplug the cooking unit for about 30 seconds and plug it back in and turn it on. If your hob is from before 2010, notify the technical service.
E8The hob is connected to a single phase.Verify the connection or call your installer or the technical service. DO NOT use your kitchen while the problem is not solved.
E9Wrong configuration in the control unit. Failure in the filter plate.Check the assembly fuses. Disconnect the induction hob for at least 30 seconds and plug it back in and turn it on. If the warning continues, call the official technical support.
FIndicates that the container is not suitable for cooking with induction, there is no container in the active zone or the container is empty.Make sure the cooking zone is dry. Do not leave an empty pot or pan on the focus and activate it. Check that the cookware used is compatible with induction.
HWhile this symbol appears, there will be residual heat in the cooking focus.Wait for the cooking zone or container to cool down. After a beep, the “H” will turn off. If the H continues to appear after cooling down, it means that there was a failure in the sensor and you will have to notify the technical service.
_Automatic shutdown active. This may be due to Liquid has been spilled or there is an object on the control panel for more than 10 seconds. The hob has overheated excessively.Remove the object or clean the control panel. Wait for the focus to cool down before using the kitchen again.

Our advice

Before calling the technical service, we recommend checking this table and following the proposed solutions. Many times, problems can be solved with simple steps without the need for professional assistance. However, if after trying the suggested solutions the problem persists, do not hesitate to contact Zanussi’s official technical service to ensure that your hob receives the proper attention.

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