Microwave
Siemens microwave error 1007: what to check and when to stop
The exact model matters. These checks help narrow down the problem without opening the microwave or buying parts blindly.

A 1007 message on a Siemens microwave has no confirmed meaning in the available documentation for the BE555LM and BF555LM series. The number alone does not establish a door, magnetron or control board fault. If it appears and the appliance stops working, record the full message, check only the door closure and accessible surfaces, and avoid repeatedly trying to start it if the message returns. Identifying it requires the exact model.
If you have a problem with your microwave, you can use our free error code finder. It can help you identify errors and find straightforward, effective troubleshooting information.
The number needs the appliance’s full identity
Siemens uses different control platforms, displays and door-opening mechanisms. A message cannot be interpreted solely from the brand on the front. The key reference is the E-Nr. product number, which identifies the appliance more precisely than its commercial name. The BE555LM series documentation also requests the FD production number when arranging a technical inquiry.
On that series, both details appear on the rating plate visible when the door is open. Reading or photographing it is enough, provided the door opens normally. There is no need to pull the microwave out of its cabinet or remove the trim. If the door is stuck and the label cannot be reached, the invoice, purchase documents or product registration may help establish the complete model reference.
The way the message is written matters too: a letter before the number, a separator or a second line may change its identification. A photograph of the display preserves those details more reliably than a note made from memory. Also record whether the message appears when power is connected, when the door-opening button is pressed or during heating. That sequence of events helps guide an inspection, although it does not yet prove which part has failed.
The available BE555LM and BF555LM manuals describe an automatic door-opening fault, but the accessible text does not preserve the accompanying symbol or message. It is therefore not sound to equate it with 1007. That information gap must be resolved through the manual matching the E-Nr. or an inquiry to the manufacturer, rather than an assumed connection with another appliance.
The door deserves attention, not a premature diagnosis
A door that is not fully closed is among the documented reasons these microwaves may not operate. With the appliance stopped and cool, check that an oversized container, food residue or another object is not trapped against the contact area. The aim is to establish an unobstructed door closure, not to adjust hinges or interfere with safety mechanisms.
Accessible dirt on the frame and inner surface can be removed with a soft, slightly damp cloth, following the model’s cleaning instructions. Dry the surfaces afterward. Do not insert tools into the latch openings or use an object to imitate a closed door. If the door needs extra pressure to latch, sits unevenly or has developed unusual play, it needs a professional inspection.
On these series, automatic door opening depends on the electricity supply and may respond with a slight delay after the appliance has been disconnected for an extended period. The manual also allows for manual opening during a power outage. That does not authorize prying open a stuck door: use only the opening method designed for the appliance. An isolated delay does not prove a fault, but a mechanism that repeatedly sticks needs assessment.
Cracked glass, a damaged frame or a door that does not close properly changes the decision: the microwave must remain out of use until it has been inspected. Being able to select a program on the display does not establish that heating is safe. In particular, do not use the grill as a workaround for a door problem or an unidentified warning; there is no basis for treating that alternative as safe.
The display can also show settings and normal operating states
Not everything on the display is a fault code. On these models, a power interruption may leave several zeros flashing and require the clock to be set again; the initial setup screen shows 12:00. If the display is unclear, distinguish the clock from a fault message before concluding that the appliance has broken down.
A visible cooking time without heating does not necessarily mean a damaged component either. The manuals describe accidental activation of the setting area and failure to press the start control after programming. Opening the door to interrupt cooking may also mean that start must be pressed again. These situations should be checked against the model’s instructions, not through button combinations borrowed from another range.
Demonstration mode is another documented possibility when the display and settings respond but the appliance does not operate as expected. However, its identifying symbol is missing from the available extracts. It should not be linked to 1007 or disabled by entering menus blindly. User settings and technical diagnostics are different areas; changing unidentified parameters can make the original problem harder to understand.
The cooling fan may continue running after the microwave stops, and condensation inside the cavity or on the door is common during cooking. Neither phenomenon confirms a fault by itself. Smoke, repeated sparking or an unusual burning smell, however, means use must stop. If smoke appears inside, keep the door closed and switch the appliance off; unplug it only if this can be done safely.
Documented symptoms help distinguish separate problems
The following table separates the unidentified message from faults and operating states described in the BE555LM and BF555LM documentation. It does not turn those symptoms into definitions of 1007. Its purpose is to organize what is happening and prevent a simple operating issue from being mistaken for a diagnosis of internal components.
| Code or indication | Description | Cause | Safe check or action |
|---|---|---|---|
| 1007 | A message whose meaning has not been confirmed for the specific appliance. | Not established by the available documentation. | Photograph the message and verify its interpretation using the full E-Nr. |
| Three flashing zeros | The clock needs attention after an interruption. | Power outage. | Set the clock according to the model’s manual. |
| No identified code: appliance does not work | The appliance does not start operating. | Possible loss of power, incompletely closed door or appliance fault. | Observe whether the home has power and check the door closure without dismantling anything. |
| No identified code: time displayed without starting | A duration is shown, but cooking does not begin. | Accidental activation of settings or start not pressed. | Check the programming and user controls described in the manual. |
| Door-opening message missing from the available text | Automatic door-opening system fault. | Problem with the opening system; specific component not identified. | Do not force the door. Arrange an inspection if normal opening does not respond. |
| Demonstration indicator missing from the available text | Demonstration mode enabled. | Appliance configuration. | Consult the relevant setting for the exact model. |
| No identified code: microwave mode stops | Operation is interrupted. | Appliance fault, with no component identified in the manual. | Stop repeated attempts and arrange diagnosis if it recurs. |
| No identified code: scraping or squeaking turntable | Noise while the turntable rotates. | Dirt or foreign objects around the support and drive area. | With the appliance cool and stopped, clean the turntable and its accessible supports. |
| No identified code: slower heating | Food takes longer than usual to heat. | Low power setting, a larger quantity of food or a lower starting temperature. | Compare settings and food quantity with the manual’s recommendations. |
Search results for the same brand can mix washing machines, dishwashers and microwaves. References to drain filters, flow meters or water-leak protection systems do not help interpret this message. A shared manufacturer does not make codes interchangeable, and a table published under a microwave heading may contain information about a different appliance family.
There are important differences between microwaves too. For example, the Siemens BF722L1B1 specification states a maximum output of 900 W that is regulated to 600 W during prolonged use. That feature cannot automatically be applied to BE555LM or BF555LM models. Likewise, an intended power adjustment does not establish a fault or explain the appearance of 1007 on its own.
A reset does not replace identifying the message
Before clearing the display, keep the photograph of the message and the appliance reference. The program can then be canceled using the normal control, if it responds. For the series discussed here, the manual provides for cancellation through the stop control. This exits a program setting, but it does not repair a persistent fault or confirm that the problem was only an operating mistake.
Unplugging should only be considered if the plug is accessible, the cord and socket show no damage, and there is no moisture. Hold the plug itself, never pull the cord. If the plug is behind the cabinet, do not pull out the microwave to reach it. The disconnection period and applicable procedure must follow the instructions for that model: no reset duration is confirmed for 1007 in the available information.
If the message returns after the action permitted by the manual, repeated disconnections stop providing a useful check. Running consecutive cooking cycles to see whether one finishes is not appropriate either. Record whether the message returns immediately or when a particular function is used, then leave the appliance stopped. A recurring fault is diagnostic information, not a reason to keep trying.
The number disappearing is not enough to resolve a safety concern either. If there was door damage, smoke or abnormal operation, an inspection is necessary even if the clock returns to the display. When the issue was only a setting and the manual allows normal use to resume, never test heating with an empty cavity. Running without food can overload the microwave.
Cleaning has a clear limit when the appliance has a fault
Cleaning may resolve turntable rubbing or remove debris that prevents proper closure, but it should not be presented as a specific treatment for the 1007 message. With the appliance cool and stopped, accessible surfaces and the removable turntable can be cleaned according to the manual. Refitting the turntable correctly matters: on the BE555LM and BF555LM series, the appliance must not run without it.
The control panel calls for particular care. The available text contains conflicting instructions about using a damp cloth, so recommending that it be soaked would be inappropriate. A soft, dry cloth can remove surface dirt without adding liquid. Do not spray products directly onto buttons or openings, and do not use steam or pressurized water: moisture entering the appliance is hazardous.
Cleaning functions that heat water, such as humidClean on models equipped with it, are maintenance features for an appliance in normal working condition. They are not a way to clear an unknown fault. If a message persists or there are concerns about door closure, do not start a heated cleaning cycle in an attempt to make it disappear.
The transparent film on the inside of the door and the microwave inlet cover in the cavity must not be removed either. They are not packaging to peel away for better cleaning. If either area is damaged, or dirt cannot be removed without dismantling parts, the limit of household maintenance has been reached. Further work belongs to qualified technical personnel.
Opening the casing is not a household check
A microwave uses high voltage. Removing the cover to examine a board, check an internal fuse or touch the door mechanism is not an extension of external checks. Unplugging the appliance does not automatically make all its internal components safe either. For that reason, do not remove the casing or access electrical parts, even if you have experience with other household appliances.
The displayed number does not justify buying a control board, door-opening system or magnetron. Without a confirmed interpretation and an inspection, those purchases rest on an assumption. Even a message that identifies an affected system does not always identify the responsible component. The symptom is not the replacement part: professional checks should come before any replacement.
If warranty coverage may apply, opening the appliance before checking its terms creates an unnecessary complication. It would not be accurate to claim that any interference automatically voids all coverage, because this depends on the terms and the work carried out. The prudent approach is to keep the invoice and documentation and verify the applicable support procedure before authorizing a repair or buying components.
The cost depends on diagnosis, not four digits
The available information contains no verifiable repair rate associated with 1007. The cost will depend on the actual cause, model, necessary parts and the terms of the service provider doing the work. A new microwave’s sale price cannot establish the repair cost. Quoting a fixed price without identifying the fault would suggest a level of precision the evidence does not support.
Before accepting a visit, establish whether travel and diagnosis are charged separately, whether those charges are deducted if the repair goes ahead, and what happens if a part is unavailable. None of those conditions should be assumed. A quotation separating inspection, labor and replacement parts makes it possible to compare the total cost with more useful information than an incomplete opening figure.
When weighing repair against replacement, relevant factors include age, door and cavity condition, repair history and availability of the correct component. For a built-in appliance, compatibility with the cabinet opening and any adaptation work matter too. No universal ratio settles every case: the useful comparison is between two complete, compatible solutions, not merely the price of a component and an advertised offer.
Accurate information prevents a repair based on guesswork
A technical inquiry is more useful when it includes the E-Nr., FD, a photograph of the message and a brief description of when it appears. Whether the door opens, a program stops or the event followed a power outage are observable facts. There is no need to reproduce the fault to complete the account: documenting what happened is enough.
Appointment times, parts availability and coverage must be confirmed for that appliance and service provider. Store promotions or conditions advertised for a new purchase do not automatically apply to equipment installed years earlier. Similarly, a replacement part with a similar reference is not necessarily compatible; it must match the exact product identification.
If a 1007 message keeps returning, the reasonable decision is to stop using the microwave until its meaning and the appropriate action for that model have been confirmed. External checks help rule out obstructions, operating mistakes and normal states; they cannot declare an appliance safe when its fault remains unidentified. The next step is authorized diagnosis, not opening it or replacing parts by intuition.
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